These Digital Content & Courses Terms (“Course Terms”) apply to all online and offline trainings, courses, webinars and digital content offered by SIA iColor via https://eu.icolorpmu.com and related platforms.

They form part of our Terms & Conditions and should be read together with:

• Terms & Conditions
• Privacy & Cookie Policy
• Returns & Refunds
• Payment & Pricing Information


By purchasing or accessing any Course or digital content from iColor, you agree to these Course Terms.

SIA iColor
Palasta 5–1, Rīga, LV-1050, Latvia

VAT ID: LV40103470230

Phone: +371 29187350

E-mail: eu@icolorpmu.com

1.1. These Course Terms apply to:

• pre-recorded online courses and video lessons,
• live online webinars,
• hybrid trainings: online theory combined with offline (in-person) practice,
• any digital learning materials (videos, PDFs, presentations, workbooks, etc.) provided as part of the above (collectively, “Courses” or “Digital Content”).

1.2. In these Course Terms:

• “Student”, “Participant”, “you”, “your” – any person purchasing or accessing Courses;
• “Digital Content” – any non-physical content delivered electronically (videos, PDFs, recordings, etc.);
• “Offline practice” – any in-person training sessions, model days or workshops linked to a Course.

1.3. These Course Terms apply both to students who are consumers and to professionals who purchase Courses for business purposes.

2.1. Our Courses may include:

• self-paced online courses (pre-recorded lessons),
• scheduled live webinars (online),
• hybrid formats (online theory + offline practice).


2.2. Video lessons and digital materials are streamed/hosted via a specialised EU-based streaming service bunny.net and/or our online learning platform. You will receive personal login details or access links to view the content.

2.3. Offline practice sessions (if included) take place at specified locations and times, which are communicated in the course description or by e-mail.

3.1. To enrol in a Course, you must:

• complete the registration/checkout process on the Website, and
• pay the Course fee using one of the available payment methods.


3.2. A contract for the Course is formed when we confirm your registration and/or provide access to the Digital Content.

3.3. We may refuse or cancel a Course registration, for example if:

• payment is not completed,
• the Course is full or cancelled,
• there is a suspected misuse or breach of our Terms.


In such cases, we will inform you and, where payment has been made, refund the Course fee.

3.4. Once your registration is confirmed, you will receive:

• information on how to access the online platform and materials, and/or
• details about dates and locations of any live or offline sessions.

4.1. Unless otherwise stated in the Course description, we provide access to online Course materials for 3 months.

4.2. The access period starts from the date specified for that Course, which may be:

• the date when we first grant access to the online learning area, and/or
• the official start date of the Course or group.


4.3. After the access period expires, your access to Course materials may be automatically disabled. It is your responsibility to go through the materials within the specified time.

4.4. Any extended access or lifetime access must be explicitly stated in the specific Course description. Otherwise, the standard 3-month access rule applies.

5.1. For EU consumers purchasing digital Courses online, a 14-day withdrawal right may apply under EU law. However, this right typically does not apply once:

• you have received full digital access to the Course, and
• you have expressly agreed to start receiving digital content before the end of the withdrawal period and acknowledged that
• you lose your withdrawal right.


5.2. As a general rule at iColor:

• Course fees can be refunded only before the Course starts and before access to digital materials is granted.
• Once you have received access to the Digital Content or the Course has started, no refunds are provided, except where mandatory law requires otherwise.


5.3. In practice, this means:

• If you change your mind before the Course starts and before we provide access, you can request a refund.
• If you already have access to the platform or materials, or a live webinar has taken place, refunds are normally not available.


5.4. For hybrid Courses (online + offline):

• the above rules apply to the digital part;
• cancellations or changes regarding offline practice days are subject to the specific Course description and communications from our team.


5.5. If a Course is cancelled by iColor (for example due to low enrolment or trainer illness) and no alternative date or equivalent access is offered, you are entitled to a refund of the Course fee paid.

5.6. For detailed rules on refunds of physical products (pigments, devices, etc.), please see our Returns & Refunds Policy.

6.1. You are responsible for:

• ensuring that you have the necessary technical equipment and internet connection to access online Courses;
• using your own account and not sharing your login details with others;
• following safety, hygiene and regulatory rules in your country when applying what you learn.


6.2. During live webinars or offline practice, you must behave respectfully towards trainers, staff and other participants. We reserve the right to remove you from a session or terminate your access if your behaviour is abusive, discriminatory, dangerous or otherwise unacceptable. In such cases, we may refuse refunds.

6.3. iColor courses focus on professional techniques and recommended practices, but we cannot guarantee specific clinical or commercial outcomes (e.g. number of clients, income).

7.1. All Course materials, including:

• video lessons
• PDFs, presentations, handouts, workbooks,
• course texts, diagrams, photos and other resources,

are protected by copyright and other intellectual property rights and remain the property of iColor and/or our trainers and partners.

7.2. When you enrol in a Course, you receive a personal, non-transferable, non-exclusive licence to access the materials for your own professional learning only.

7.3. You are not allowed to:

• share, sell, rent, gift or otherwise transfer your access or login details to third parties;
• copy, upload, publish or distribute Course materials (or any substantial part of them) publicly or to colleagues, groups, schools or other third parties;
• record and share internal videos or live webinars without our prior written consent;
• use our materials to create competing courses, trainings or educational products.


7.4. Any unauthorised sharing, resale, account sharing or other violation of these rules may result in immediate:

• suspension or termination of your access to Courses, and/or
• legal action for infringement of intellectual property rights.


8.1. For some Courses, we may offer certificates of completion or attendance. Whether a certificate is issued, and under which conditions, is always specified in the Course description or communicated by our team.

8.2. Conditions for receiving a certificate may include, for example:

• completion of all required lessons or modules,
• submission of homework or case studies,
• participation in live sessions or offline practice,
• successful passing of a test or assessment.


8.3. We reserve the right to refuse a certificate if we reasonably believe that:

• the requirements were not met,

or

• the Student violated our Terms (e.g. by sharing accounts or copying materials).

9.1. To access online Courses, you are responsible for:

• a stable internet connection,
• compatible device (computer, tablet or smartphone),
• up-to-date browser and software.


9.2. We aim to keep Courses available and accessible throughout your access period. However, temporary interruptions may occur due to:

• maintenance or updates,
• technical issues at our hosting or streaming providers,
• circumstances beyond our control.


9.3. We will make reasonable efforts to restore access promptly and minimise disruptions. Temporary unavailability does not normally entitle you to a refund, but we may extend access in appropriate cases at our discretion.

10.1. Nothing in these Course Terms excludes or limits our liability where it would be unlawful to do so (e.g. for death or personal injury caused by our negligence, gross negligence or wilful misconduct).

10.2. To the maximum extent permitted by law:

• iColor is not liable for indirect or consequential damages (such as loss of income, clients or business opportunities) resulting from the use of our Courses;
• our total liability for any claim related to a specific Course is limited to the Course fee you paid for that Course.


10.3. You are responsible for:

• ensuring that you have the necessary professional qualifications and licences required by law in your country to perform PMU procedures;
• applying the techniques learned in compliance with hygiene, safety and health regulations.


Courses and materials are educational and informational in nature and do not replace local legal requirements or medical advice.

11.1. We process your personal data (including data related to your Course registration, progress and communications) in accordance with our Privacy & Cookie Policy and the GDPR.

11.2. Data relating to Courses may include:

• your name and contact details,
• information about purchased Courses and access,
• progress data and participation in webinars/practice,
• communication with trainers or support.


11.3. You can find detailed information about:

• purposes and legal bases of processing,
• data retention periods,
• your rights (access, correction, deletion, objection, etc.),

in our Privacy & Cookie Policy.

12.1. We may update Course content over time (for example, adding new lessons or replacing outdated parts) to keep it current and useful.

12.2. We may also modify these Course Terms, especially if laws change or we introduce new services. The current version will always be available on the Website and indicated by the “Last updated” date.

12.3. If we make significant changes that materially affect your rights for an ongoing Course, we will inform you in an appropriate way (for example by e-mail). Where required by law, we will ask for your consent.