1. It is possible to order goods on eu.icolorpmu.com, or via phone
+371 29 187 350, or via e-mail
info@icolorpmu.com You can also turn to our customer service center that is located on Plasta str. 5, Riga.
2. Prices do not include VAT (Value Added Tax) and shipping cost.
3. When processing the order, it is required to indicate phone number, name, surname and e-mail, thus making it is feasible to keep in the loop with the shipping process. Moreover, it is required in case there is a need of sending additional information.
4. Before making a purchase, we ask you to get acquainted with the terms and conditions of shipping and payment
here. It is possible to pay for the order and shipping by bank transfer or by card in our office when withdrawing your order (only at iColor office on Plasta str. 5, Riga). Only prepays for the full amount of sum (with fees and shipping) are accepted. We offer several shipping options when making an order:
4.1. Reception of goods at iColor office on Plasta str. 5, Riga. Mon.-Fr.: 10:00-19:00. Free of charge.
4.2. Courier delivery to the indicated address. Mon.-Fr.: 08:00-18:00. Shipping cost depends on:
· Weight
· Delivery address (area)
Before the approximate delivery, the client clarifies all aspects of delivery.
4.3. Delivery stations and Latvian post offices. The shipping is carried out on workdays and the payment depends on the means of shipping (Latvian post offices – Omniva), includes weight and size of a package as well. In case the client buys a great number of goods, it is feasible to ship them all together or separately.
5. Offered goods have warranty in those cases if manufacturer provides warranty. Warranty expiry date and other aspects are mentioned either in the description of any specific good or in the warranty documents. Warranty does not affect customer's rights in accordance with normative acts. Service is provided according to regulations and Consumer Protections Acts of the Republic of Latvia. It is strictly forbidden to alter purchasing documents in every way or add amendments.
6. Consumers can use Refusal right, basing on the legislation of the Republic of Latvia that was enacted by the Cabinet Council. No. 255 ''Far-field arrangements'' states that a consumer is eligible of returning purchased goods within 14 calendar days back to the i-shop. iColor is eligible of refusing the return of goods if there are some malfunctions or the supplies are not complete. In case there is necessity of arranging return of goods, please contact us via
info@icolorpmu.com or via phone
+371 29 187 3507. We remind you that Consumer Protection Act will not work if goods are purchased by legal body.
8.
NB! Range of goods and their prices may be changed without a preliminary announcement.
9. User of
eu.icolorpmu.com agrees on receiving information from iColor Magazine's deals & bargains.
10. iColor is eligible of sending notifications, reminding about commenced, but unfinished services as well as other information to the indicated e-mail address in order to enhance service quality. iColor is eligible of sending information about special deals and discounts.
11. By entering your e-mail address, you agree that iColor will include your information into database, thus making it possible to sending information/notifications about commenced, but unfinished order. It must be noted that by indicating your e-mail address you endorsed the usage of your personal data by eu.icolorpmu.com, in order to perform all above-mentioned operations, including up-to-date updates and special deals from iColor.
12. In case there is a discrepancy in good's description, iColor kindly asks you to inform staff in order to foster better service. It is possible to get in touch with iColor service via phone
+371 29 187 350 or via e-mail
info@icolorpmu.com.
13. In case there are complaints or recommendations, iColor asks you to get in touch with Customer Service via e-mail
info@icolorpmu.com or via phone
+371 29 187 350.
14. In case there are any inquires, iColor asks you to get in touch with Customer Service via phone
+371 29 187 350 or via e-mail
info@icolorpmu.com15. iColor has the right not to process the order in case its staff could not contact the buyer via indicated e-mail address or phone number.